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Overview
Fred
Diamond oversees technology and product capability at E-Coach Associates
and is expert in the areas of organization, operations and management,
analysis, change, and improvement. His work spans over 25 years and has
resulted in improvements affecting tens of thousands of workers for
organizations in both the public and private sectors.
Fred’s approach is to work closely with all levels of
management and staff to assess needs, build consensus, achieve
breakthroughs and deliver consistently outstanding results. From the
implementation of innovative training programs to completely re-engineered
systems, to innovative uses of technology, Fred consistently finds new
ways to help people achieve significantly better results.
Selected
Accomplishments
- A multi-year effort to assess workplace attitudes and opinions of
tens of thousands of state and local public sector employees. Findings
indicated a strong willingness and ability to improve public sector
service delivery systems and pointed to specific improvement
opportunities.
-
A multi year
effort to improve the collaborative capability at a major US. retailer.
Effort demonstrated how simultaneous implementation of new
technology, information systems, organizational structures, and
workflows could improve the ability of staff at all levels to work together to support the
business community.
-
A multi-year
initiative to develop and implement a comprehensive training program
for IT staff at a major U.S.
corporation.
-
A multi-year effort to provide coaching
and follow-up support to the executive team at a leading business
services organization.
Selected Clients
Avaya, Beechnut Foods,
Florida
State
Office of Lieutenant Governor, Gucci, Long Island University, Nassau
County Multi-Municipal Productivity Project, New York State Departments
of Motor Vehicles, Health, Agriculture and Markets, and The Governor’s
Traffic Safety Commission, New York State Offices of Governor and
Lieutenant Governor, Sony Electronics, Inc, The Great Atlantic and
Pacific Tea Company, Triangle Services, U.S. Army Rapid Response Project
Office, Westchester County Executive.
Education
-
BA, (International Studies), The Ohio
State University, Columbus, Ohio
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BS, (Education),
The Ohio State University, Columbus, Ohio
-
MPA, (HR and Labor
Relations), The Ohio State University, Columbus, Ohio
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