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Participating
in Meetings: Knowledge
Central
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Typical
e-coach
Knowledge Central advice from Participating in Effective Meetings. |
Example # 2 -- Knowledge Central
John is a member of your organization, and he’s been asked to
facilitate the next Requirements Definition meeting for the New AP system
that corporate wants. Some training is provided at your organization. John
has had this training, and he has also attended several courses in
communication and meeting skills that are also offered. However, John is
still struggling. John knows he needs to improve his ability to facilitate
this critically important meeting but there’s no time for "formal’
training. So, what could e-coach do to help John in this
situation?
e-coach could provide direct access to "Knowledge
Central", a convenient link to various sources of information and
insights. John could use Knowledge Central to lead him through a
process for diagnosing his current level of competence and then suggest
concrete strategies for improving his effectiveness in his on-the-job
situation. Knowledge Central could also provide a way for him to
reassess his skills as he improves and to learn tips and techniques that
will help him to maintain and continue to strengthen desired behaviors. In
addition, Knowledge Central could give him a list of timely
articles or books that might be helpful, or it could direct him to an
online course on team concepts. Like a personal coach, Knowledge
Central could support John in a number of different ways as he learns
to improve through doing.
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