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e-coach focuses on most of the essential workplace
competencies research suggests are fundamental for outstanding performance
and success. It organizes them into four comprehensive and practical
categories:
People Smarts strengthens interpersonal skills and
assists in the development of strategies that enable individuals to be
effective with executives, colleagues, and customers. It helps everyone to
grow in his or her ability to provide leadership, work effectively as part of a
team, and successfully manage the competing responsibilities of all the
roles individuals must perform in today’s workplace.
Personal Savvy delivers information and advice for
developing essential personal competencies, such as time management and
self-directed learning skills. It is also designed to increase awareness
of the value of emotional intelligence, which includes the ability to manage
risk successfully and remain flexible in order to promote and accommodate
change.
Business Sense offers advice and development ideas
for understanding an organization’s services and products and its market
and organizational issues. It also supports the development and use of
core business concepts and skills, such as customer service, selling, and
consulting skills – the "musts" for any employee at any level
in today’s work environment.
Technology Advice provides help and ideas for
development in the use of technology in a given company.
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